January 2025

Dear Valued Clients,

As we embark on a new year, I’m filled with optimism about what 2025 holds for travel and for all of us at Campbell Travel. The past year brought both challenges and triumphs, and I’m proud of how our team has worked tirelessly to ensure your travel experiences remain seamless, efficient, and enriching. Now, with the horizon brightening, we look forward to taking your travel programs to the next level.

What Makes 2025 a Promising Year in Travel

The travel industry is evolving, with exciting innovations paving the way for better, faster, and more personalized experiences. From cutting-edge booking technologies to enhancements in ground transportation and lodging solutions, this year is all about making travel smarter and smoother. Business travel is regaining its momentum, leisure travelers are seeking more immersive and unique getaways, and we’re seeing some real advancement in sustainability efforts across the industry. These trends inspire us to think bigger and deliver more.

Improvements You Can Expect

At Campbell Travel, we’re committed to helping you navigate these changes while continuing to deliver the highest level of service. Whether it’s workforce lodging, VIP travel, or complex group itineraries, we’re doubling down on providing tailored solutions that meet your unique needs. We’re expanding our team of travel experts to ensure you always have access to quick and reliable assistance whenever you need it. And we’re aligning ourselves with the best technological partners in the business to make managing your travel program even easier.

Why I’m Hopeful

More than anything, I’m hopeful because of the relationships we’ve built with clients like you. Your trust in us is what drives our passion to innovate and improve. As we look toward this year, I’m confident that together we can meet the opportunities ahead and create memorable travel experiences for your teams and families alike.

Thank you for your continued partnership. Here’s to a successful, adventurous, and transformative 2025—for all of us.

Warm regards,

Bob Campbell
CEO, Campbell Travel

Are You Real ID-Compliant?

Starting May 7, 2025, travelers aged 18+ will need a REAL ID-compliant card to pass through airport security nationwide. Certain conditions for exceptions may apply before the full rollout, but it’s wise to get your REAL ID early to avoid delays.

Not sure if you're already compliant? Check for a star in the upper right or left corner of your driver's license or ID. Learn more.

AA Cites Errors with NDC Roll-out

Airline distribution has been put through the ringer ever since the advent of New Distribution Capability (NDC). American Airlines (AA) led the charge with little flexibility. Now backing off from its strategy, AA will make content available for all platforms for the foreseeable future, including legacy technology. They are no longer differentiating between earning AAdvantage miles by booking channel either. NDC is here to stay but it appears it may be a kinder, gentler implementation. Read on.

2024 Domestic Business Travel Projected at $442M

While 2024 numbers are still rolling in, domestic business travel volume is projected to be $442 million for the year, about 95 percent of 2019 levels.

It's expected to surpass pre-pandemic levels by 2026.

And while U.S. Travel predicts that business travel will continue to grow year-over-year through 2027, it may be at declining numbers each year. Interested in the data? Check it out

Digital Hotel Workers? The Future Is Now.

Will automation, robotics and AI take precedence over personal contact and unique experiences? In this opinion piece, read what leaders in both the hospitality and IT sectors have to say about where this industry is headed. View the future here

Give Memories—The Gift of Travel

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